Problems faced by hospitals
Limited Patient Follow-Ups
Hospitals often miss collecting timely feedback after patient visits or discharges.
Inaccurate or Biased Data
Human intervention can alter or filter patient responses, reducing feedback accuracy.
Manual Feedback Collection
Staff spend hours calling patients, leading to low response rates and delays.
Delayed Service Insights
Without real-time feedback, hospitals react late to patient issues and dissatisfaction.
Features
AI that listens like a human.
Near Real Conversations
AI engages patients in lifelike voice chats, gathering authentic and meaningful feedback easily.
Human Tone
Feels like speaking to real staff naturally.
Smart Flow
Adapts questions dynamically based on responses.
Understand how patients truly feel.
Sentiment Analysis
AI analyzes tone, emotion, and context to reveal real satisfaction levels quickly.
Mood Detection
Identify positive or negative tone instantly.
Insight Trends
Track patient emotions and service quality shifts.
AI that speaks every language.
Multi-Language Support
AI collects and interprets responses across languages, ensuring accurate and inclusive insights.
Global Reach
Connect with patients in their language easily.
Accurate Translation
Preserve meaning and cultural context perfectly.
Feedback that fits your workflow.
Seamless EHR Integration
Surveys sync automatically with EHR systems, linking insights to patient health records instantly.
Linked Data
Attach feedback to existing patient details effortlessly.
Unified Access
Review results within your hospital dashboard directly.
AI calls first, WhatsApp follows.
Immediate Post-Discharge Survey
AI calls patients after discharge to collect feedback; if unanswered, a WhatsApp survey is sent automatically for follow-up.
Smart Follow-Up
AI ensures every patient interaction gets completed.
High Response
Calls and WhatsApp boost engagement together.
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