KNOW US BETTER
Quantitative Research helps to identity Problem Areas.
Usage Data Analysis
Basic usage & data analysis of what's working and what could be improved. Can be a overall Business Problem.
Screen Heatmaps
Screen Heatmaps generated by HotJar or similar products. Can help visualize the user's interactions.
Conversion Metrics
Keep the KPIs in mind, and more specific Business Goals to achieve. Giving an objective to UX.
KNOW US BETTER
Qualitative Research helps to identity Solutions to Problems.
Users & Customers
Direct interaction with Users, with a fresh perspective & keen empathy to solving problems.
Subject Matter Experts
Interviewing Subject Matter experts, can help gain understanding of the challenges, latest trends and more.
Stakeholders & Teams
Interviewing stakeholders across leadership, or Customer Success, Sales or Tech - creating a map of challenges.
UX RESEARCH
Breakdown of UX
Research
-
01
Quantitative
Though plays a major role. It mainly identifies high level problems or hypothesis.
-
02
Qualitative
For UX Research, Qualitative understanding with direct interactions is the most essential to finding solutions.
-
03
User Testing
Testing Prototypes forms an important step towards accomplishing Research based UX Design.
UX Research Retainers
Holistic Design Retainers
Per Month, Annual Pricing
- A crossfuctional team
- Senior Point of Contact
- Starts at 60 Hours / month
- Annual Pricing with 2 weeks notice
Dedicated Senior - UX Designer
Per Month, Minimum 3 Months
- Dedicated Senior Resource (4+ yrs)
- Relevant UX Research & Design
- Research Plan & Guidance from Surgyy
- UX Roadmap & Management
UX Process Audit
Per Hour, Indicative
- Evaluation of UX Research Process
- Balanced UX Scorecard
- Proposed UX Processes
- Surgyy Design Talent Proposal
