TripJack

B2B Travel Booking App

TripJack

B2B Travel Booking App

Industry

Travel & Hospitality

What we did

UX Design

UI Design

Platform

Mobile App

Web App

Problem

The B2B travel landscape is fast-paced and demands robust technology solutions that cater to the dynamic needs of travel agents and distributors. TripJack, one of India’s leading B2B travel portals, faced challenges with user experience inconsistencies and an outdated interface that did not fully support their expansive content and services. This hindered seamless navigation, efficient bookings, and optimal use of their platform. They required a comprehensive UX and UI revamp that retained the essence of their operational flow while elevating user engagement and satisfaction.

Solution

We partnered with TripJack to transform their platform into a more intuitive, visually appealing, and user-friendly solution for their 60,000+ agent partners. Our approach focused on enhancing usability without disrupting the flow of their existing processes.


UX Revamp: We conducted an in-depth analysis of the platform’s user journey, identifying pain points and optimizing flows to improve navigation, reduce friction, and streamline interactions. Simplified agent pre- and post-booking journeys, enhanced search and filtering options for faster access to deals and content, and improved organization and accessibility of the diverse services offered, such as airline bookings, hotels, corporate travel, visas, and more.


UI Overhaul: By modernizing the visual design, we aligned the platform with TripJack’s innovative identity while making it aesthetically pleasing and functional. Introduced a consistent and cohesive color palette that reflects trust and professionalism, refined typography for better readability across all devices, and enhanced visual hierarchy to direct users effortlessly to key actions and information.


Technology Integration: Leveraged state-of-the-art technology to ensure a seamless, efficient experience for users while maintaining platform reliability and speed.


Agent-Centric Design: Focused on creating an interface that caters specifically to the needs of travel agents, empowering them to transact efficiently and achieve financial freedom.

1

Project Brief

About TripJack

TripJack is India’s leading B2B travel portal, providing cutting-edge technology and curated deals to travel agents and distributors. With over 35+ years of travel expertise, TripJack offers a trusted platform for booking flights, hotels, travel insurance, visas, rail services, and more. The company’s mission is to transform the travel booking experience while empowering agents with tools for financial success and independence.

What We Did

User Research & Analysis: Identified pain points in the existing UX and areas for improvement.


UX/UI Revamp: Revitalized the user experience with a fresh design, streamlined workflows, and intuitive navigation.


Platform Modernization: Implemented clean, modern UI elements, ensuring accessibility and usability.


Continuous Collaboration: Worked closely with TripJack’s team to retain operational flow integrity while introducing significant usability enhancements.

2

User Interface

Desktop Interface

Mobile Interface

TripJack

B2B Travel Booking App

TripJack

B2B Travel Booking App

Industry

Travel & Hospitality

What we did

UX Design

UI Design

Platform

Mobile App

Web App

Problem

The B2B travel landscape is fast-paced and demands robust technology solutions that cater to the dynamic needs of travel agents and distributors. TripJack, one of India’s leading B2B travel portals, faced challenges with user experience inconsistencies and an outdated interface that did not fully support their expansive content and services. This hindered seamless navigation, efficient bookings, and optimal use of their platform. They required a comprehensive UX and UI revamp that retained the essence of their operational flow while elevating user engagement and satisfaction.

Solution

We partnered with TripJack to transform their platform into a more intuitive, visually appealing, and user-friendly solution for their 60,000+ agent partners. Our approach focused on enhancing usability without disrupting the flow of their existing processes.


UX Revamp: We conducted an in-depth analysis of the platform’s user journey, identifying pain points and optimizing flows to improve navigation, reduce friction, and streamline interactions. Simplified agent pre- and post-booking journeys, enhanced search and filtering options for faster access to deals and content, and improved organization and accessibility of the diverse services offered, such as airline bookings, hotels, corporate travel, visas, and more.


UI Overhaul: By modernizing the visual design, we aligned the platform with TripJack’s innovative identity while making it aesthetically pleasing and functional. Introduced a consistent and cohesive color palette that reflects trust and professionalism, refined typography for better readability across all devices, and enhanced visual hierarchy to direct users effortlessly to key actions and information.


Technology Integration: Leveraged state-of-the-art technology to ensure a seamless, efficient experience for users while maintaining platform reliability and speed.


Agent-Centric Design: Focused on creating an interface that caters specifically to the needs of travel agents, empowering them to transact efficiently and achieve financial freedom.

1

Project Brief

About TripJack

TripJack is India’s leading B2B travel portal, providing cutting-edge technology and curated deals to travel agents and distributors. With over 35+ years of travel expertise, TripJack offers a trusted platform for booking flights, hotels, travel insurance, visas, rail services, and more. The company’s mission is to transform the travel booking experience while empowering agents with tools for financial success and independence.

What We Did

User Research & Analysis: Identified pain points in the existing UX and areas for improvement.


UX/UI Revamp: Revitalized the user experience with a fresh design, streamlined workflows, and intuitive navigation.


Platform Modernization: Implemented clean, modern UI elements, ensuring accessibility and usability.


Continuous Collaboration: Worked closely with TripJack’s team to retain operational flow integrity while introducing significant usability enhancements.

2

User Interface

Desktop Interface

Mobile Interface

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Partner with us for exceptional mobile design and development services today!

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FIRMS THAT DELIVER

© Copyright 2024. All rights reserved by Surgyy Innovation Labs | Privacy Policy

FIRMS THAT DELIVER

© Copyright 2024. All rights reserved by Surgyy Innovation Labs | Privacy Policy

FIRMS THAT DELIVER

© Copyright 2024. All rights reserved by Surgyy Innovation Labs | Privacy Policy

© Copyright 2024. All rights reserved by Surgyy Innovation Labs | Privacy Policy

Looking to get similar work done?

Partner with us for exceptional mobile design and development services today!

Contact Us